The advancements in technology over the past decade or so has opened up a lot of doors for business people and entrepreneurs – who now have access to a much wider range of different business models. Call centres, for instance, used to be an expensive undertaking, but with telephony technology now becoming much more accessible and affordable, call centres have become a popular and rewarding business proposition.
BA Tech are at the forefront of this movement, offering a range of services to new call centres as well as more established operations.
If you are thinking about setting up a new call centre, we have created a quick checklist below of everything you need to consider to make your business a success.
If you have any questions about setting up a call centre and want to know how BA Tech can help you, contact us here. Continue reading →