B.A. Tech have a wealth of experience in the Predictive Dialler arena and have a proven track record in delivering dialler solutions to call centres of all shapes and sizes. The dialler we provide is not licensed or restricted in the number of agents or lines that you can use, which makes this solution a very affordable option to the first time dialler user or for those interested in upgrading from older technologies.
The B.A. Tech predictive dialler is based on the existing Vicidial Predictive Dialling system (using Vicidial, GoAutoDial) which has been established for many years and is a fully featured Predictive Dialler with Inbound/Blended, IVR, ACD, Call Recording, Agent Scripting and full reporting capabilities. Add to this B.A. Tech’s experience and renowned Call Centre Support and you have a solution that is technically very capable, robust and scalable.
The B.A. Tech predictive dialler is compatible with ISDN30’s, SIP Trunks and any SIP enabled PBX for making and receiving calls.
For more information or to arrange a demonstration please call us on 0844 870 2913 or request a callback.
Selected Predictive Dialler Features:
- Outbound Predictive, Power, Preview, Manual, Blended Dialler
- Inbound IVR’s, Call Menu’s, ACD’s
- Full Call Recording with built in download/playback facilities
- CRM Integration
- PBX Integration
- Customisable Agent Scripting
- 3-Way Agent calls/transfers
- Agentless Broadcast Campaigns
- Ofcom compliant
- Scalable to hundreds of seats
- Custom reporting
Please contact us to discuss these features in more detail.